Privacy Policy

Last updated on Sep 27, 2021


Maalexi.com is a digital platform (‘Website’) that allows information management for Sellers and Buyers to connect, communicate and transact, in an easy, secure and reliable environment. The Seller or Buyer are referred to as ‘User’ singularly, and plurally as ‘Users’. Maalexi.com provides its online services under the trade license of ‘Maalexi Inc.’ (USA), which owns and renders Maalexi.com, including its website and use. By clicking “I ACCEPT” OR OTHERWISE ACCESSING OR USING any of the services on Maalexi.com, User acknowledges to have READ, UNDERSTOOD, AND AGREED to be bound by this Privacy Policy. Maalexi.com knows that the User cares how information about the User is used and shared, and Maalexi.com appreciates the User’s trust that Maalexi.com will do so carefully and sensibly. This notice describes Maalexi.com’s Privacy Policy. By visiting Maalexi.com, the User is accepting the practices described in this Privacy Policy, which is effective on date mentioned above as 'Last updated on Sep 27, 2021', till the time it is not updated.

  1. What Customer Information Does Maalexi.com Gather?
  • 1.1. The information Maalexi.com learns from Users helps us personalize and continually improve the User’s Maalexi.com experience. Here are the types of information Maalexi.com gathers.
  • 1.2. Information the User Gives Maalexi.com: Maalexi.com receives and stores any information the User enters on our Website or gives Maalexi.com in any other way. The User can choose not to provide certain information, but then the User might not be able to take advantage of many of Maalexi.com features. Maalexi.com uses the information that the User provides for such purposes as responding to the User requests, customizing future shopping for the User, improving Maalexi.com platform, and communicating with the User.
  • 1.3. Automatic Information: Maalexi.com receives and stores certain types of information whenever the User interacts with Maalexi.com. For example, Maalexi.com uses "cookies," and obtain certain types of information when the User’s Web browser accesses Maalexi.com or advertisements and other content served by or on behalf of Maalexi.com on other Websites.
  • 1.4. E-mail Communications: To help Maalexi.com make e-mails more useful and interesting, Maalexi.com often receives a confirmation when the User opens e-mail from Maalexi.com if the User’s computer supports such capabilities.
  1. Examples of Information Collected
  • 2.1. Information the User Gives to Maalexi.com: The User provide information when the User searches, buys, bids, posts listings, private chats or communicates through public forum and communicate with customer service. For example, the User provides information when the User searches for a product; places an order through Maalexi.com; provides information in the User Account (and the User might have more than one e-mail address when using Maalexi.com) or Profile; communicates with Maalexi.com by phone, e-mail, SMS, WhatsApp message or otherwise; uses Maalexi.com services; other features; provides Rating and Reviews. As a result of those actions, the User might supply Maalexi.com with such information as the User’s name, address, and phone numbers; credit card information; people to whom purchases have been shipped, content of reviews and e-mails to Maalexi.com; personal description and photograph in Profile; information and documents regarding identity and standing; and financial information.
  • 2.2. Automatic Information: Examples of the information Maalexi.com collects and analyzes includes the Internet protocol (IP) address used to connect the User computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which Maalexi.com sometimes aggregates with similar information from other customers to create features like Rating and Review by Seller or Buyers; the full Uniform Resource Locator (URL) click streamed to, through and from Maalexi.com Website, including date and time; cookie number; products the User viewed or searched for; and the phone number the User used to call Maalexi.com.
  • 2.3. Maalexi.com may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of Maalexi.com Website for fraud prevention and other purposes. During some visits Maalexi.com may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. Maalexi.com may also collect technical information to help identify the User device for fraud prevention and diagnostic purposes.
  • 2.4. Mobile: Most mobile devices provide Users with the ability to disable location services. Most likely, these controls are located in the device's settings menu. If the User have questions about how to disable device's location services, Maalexi.com recommends the User to contact the User’s mobile service carrier or device manufacturer.
  • 2.5. Information from Other Sources: Examples of information Maalexi.com may receive from other sources include updated delivery and address information from Maalexi.com’s carriers or other third parties, which Maalexi.com uses to correct records and deliver the User’s next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which Maalexi.com operates co-branded businesses or for which Maalexi.com provides technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which Maalexi.com uses to help prevent and detect fraud.
  1. What Are Cookies and Does Maalexi.com Employs Them?
  • 3.1. Cookies are unique identifiers that Maalexi.com transfers to the User’s device to enable Maalexi.com’s systems to recognize the User’s device and to provide features on Maalexi.com’s website, personalized advertisements on other Websites and storage of items in the User’s Shopping cart between visits.
  • 3.2. The Help feature on most browsers will tell the User how to prevent browser from accepting new cookies, how to have the browser notify when the User receives a new cookie, or how to disable cookies altogether.
  • 3.3. Additionally, the User can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Website of its manufacturer. Because cookies allow the User to take advantage of some of Maalexi.com essential features, it is recommended that the User leaves them turned on. For instance, if the User blocks or otherwise reject Maalexi.com’s cookies, the User will not be able to add items to shopping cart, proceed to checkout, or use Maalexi.com services that require the User to sign in.
  1. Does Maalexi.com Share Information and With Whom? Maalexi.com share customer information only as described below:
  • 4.1. Third-Party Service Providers: Maalexi.com employs other companies and individuals to perform functions on Maalexi.com’s behalf. Examples include fulfilling orders, sending e-mails, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but they may not use it for other purposes.
  • 4.2. Promotional Offers: Sometimes Maalexi.com sends offers to selected groups of Maalexi.com customers on behalf of other businesses. When Maalexi.com does this, Maalexi.com does not give that business your name and address. If the User does not want to receive such offers, the User may send an email at [email protected] requesting blocking of User email id, not to receive Promotional Offers.
  • 4.3. Business Transfers: As Maalexi.com continues to develop the business, Maalexi.com might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that Maalexi.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • 4.4. Protection of Maalexi.com Users and Others: Maalexi.com releases User account and other personal information when Maalexi.com believes that release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Maalexi.com, its users, or others. This includes exchanging information with other companies and organizations for fraud protection or any other legal compliance. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information of Maalexi.com Users for commercial purposes in violation of the commitments set forth in this Privacy Policy.
  • 4.5. With the User’s Consent: User is fully aware, understands and consents that User information maybe shared with Maalexi.com nominated third parties, and may accordingly decide to proceed or not to proceed with services provided by Maalexi.co and its third parties. Other than as set out above, the User may receive notice when information about the User might go to third parties, and the User will have an opportunity to choose not to share the information, by sending an email to [email protected] requesting such an exemption. The User has right to unsubscribe and/or request de-registration or account deletion by sending an email to [email protected].
  1. How Secure Is the User Information?
  • 5.1. Maalexi.com works to protect the security of the User information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information the User inputs.
  • 5.2. Maalexi.com reveals only the last four digits of the User credit card numbers when confirming an order. Of course, Maalexi.com transmits the entire credit card number to the appropriate Payment Services Provider (‘PSP’) during order processing, and this payment processing is fully undertaken by the PSP involved. The User is advised to check the terms of service of the PSP involved and may decide accordingly whether to proceed or not avail the service on Maalexi.com or its PSP.
  • 5.3. It is important for the User to protect against unauthorized access to the User password and to the User computer. The User should be careful while using a shared computer and signs off after completion of the process on such a shared computer.
  1. What Information Can the User Access?

Maalexi.com gives the User access to a broad range of information about the User account (and profile) and the User interactions with Maalexi.com for the limited purpose of viewing, downloading specific information and, in certain cases, updating or editing that information. 7. What Can the User Choose?

  • 7.1. The User can always choose not to provide information, even though it might be needed, and in such case the User might not be able to fully utilize all the features of Maalexi.com website.
  • 7.2. The User can add or update certain information on pages, and when the User updates information, Maalexi.com may keep a copy of the prior version for records. User is advised to keep copies of the information provided to Maalexi.com.
  • 7.3. If the User does not want to receive e-mail or other mails from Maalexi.com, the User may contact Maalexi.com by sending an email to – [email protected].
  • 7.4. The Help feature on most browsers will tell the User how to prevent browser from accepting new cookies, how to have the browser notify when the User receives a new cookie, or how to disable cookies altogether. See section 3 on how Maalexi.com uses cookies.
  1. Notices, and Revisions
  • 8.1. If the User chooses to visit Maalexi.com, the User’s visit and any dispute over privacy is subject to this Privacy Policy including limitations on damages, resolution of disputes, and application will be as per the laws of Delaware, United States of America.
  • 8.2. If the User has any concern about privacy at Maalexi.com, please contact Maalexi.com by sending an email to [email protected] mentioning ‘Privacy Policy’ in the title of the email, with a thorough description, and Maalexi.com will try to resolve it.
  • 8.3. Privacy Policy is likely to change as per the regulations, hence the Users are advised to review this Privacy Policy at frequent intervals.
  • 8.4. Unless stated otherwise, Maalexi.com’s current Privacy Policy applies to all information that Maalexi.com have about the User and the User account, as on the date of this Privacy Policy.